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RENTAL POLICIES

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Please review our commercial vehicle rental policies below, and contact us with any questions prior to picking up your rental.

Contact Our Rental Policy Specialists at (800) 783-3613

Outlined below are our rental policies related to renting a bus, van, shuttle or school bus through Masters Transportation. If you have questions regarding our policies, please dial 855-935-1383 and we can connect you with one of our rental specialists.

Security Deposit

  • $500 deposit required to hold all vehicles
  • Full refund upon cancellation of the reservation with at least 5-10 day notice
  • Partial refund upon cancellation of the reservation with at least 2-5 day notice
  • Deposit is forfeited if reservation is cancelled within 48 hours of pickup
  • No smoking is allowed inside vehicles.

Drivers

  • All drivers MUST be 21 years of age or older
  • CDL endorsement is required for any vehicle with 16 or more seats (including the driver’s seat). CDL must also have a passenger endorsement.
  • For 15 or less seats, please check your state/local laws as a CDL endorsement may be required.
  • A copy of the driver’s license will be made for all drivers

Insurance

  • Required Liability Insurance
  • 15 seats or less: $1,500,000
  • 16 seats or more: $5,000,000
  • Required Physical Damage Insurance
  • $95,000 for 15 passenger shuttles
  • $105,000 for 25 passenger shuttles
  • $105,000 for Mercedes Benz Sprinters
  • $145,000 for 31 passenger shuttles
  • $180,000 for 35 passenger shuttles
  • $115,000 for school buses
  • Must be in the name of the person/organization signing the rental agreement
  • Certificate of Insurance must name MaTran, Inc. – 800 Quik Trip Way, Belton, MO 64012 as:
  • Additionally insured
  • Loss payee
  • Certificate holder
  • Must cover any additional drivers (if more than one driver)

Fees

  • Fuel Fee: Assessed when not returned with a full fuel tank
  • Cleaning Fees
  • $50 – Exterior Wash (if returned needing to be washed)
  • $50 – Interior vacuumed (if returned needing interior vacuumed)
  • $100 – Rug/ Upholstery Fee (if returned needing carpet/upholstery cleaning)
  • $300 – Air Purification Fee (if returned needing removal of smoky or foul odors)
  • Fees for damages will be billed to the renter or charged to the CC used for the reservation.
  • Delivery Options are available