Rental Policies
Please review our commercial vehicle rental policies below, and contact us with any questions prior to picking up your rental.
Contact Our Rental Policy Specialists at (800) 783-3613
Outlined below are our rental policies related to renting a bus, van, shuttle or school bus through Masters Transportation. If you have questions regarding our policies, please dial 800-783-3613 and we can connect you with one of our rental specialists.
Security Deposit
$500 deposit required to hold all vehicles
Full refund upon cancellation of the reservation with at least 5-10 day notice
Partial refund upon cancellation of the reservation with at least 2-5 day notice
Deposit is forfeited if reservation is cancelled within 48 hours of pickup
No smoking is allowed inside vehicles.
Drivers
All drivers MUST be 21 years of age or older
CDL endorsement is required for any vehicle with 16 or more seats (including the driver’s seat). CDL must also have a passenger endorsement.
For 15 or less seats, please check your state/local laws as a CDL endorsement may be required.
A copy of the driver’s license will be made for all drivers
Insurance
Required Liability Insurance
15 seats or less: $1,500,000
16 seats or more: $5,000,000
Required Physical Damage Insurance
$95,000 for 15 passenger shuttles
$105,000 for 25 passenger shuttles
$105,000 for Mercedes Benz Sprinters
$145,000 for 31 passenger shuttles
$180,000 for 35 passenger shuttles
$115,000 for school buses
Must be in the name of the person/organization signing the rental agreement
Certificate of Insurance must name MaTran, Inc. – 800 Quik Trip Way, Belton, MO 64012 as:
Additionally insured
Loss payee
Certificate holder
Must cover any additional drivers (if more than one driver)
Fees
Fuel Fee: Assessed when not returned with a full fuel tank
Cleaning Fees
$50 – Exterior Wash (if returned needing to be washed)
$50 – Interior vacuumed (if returned needing interior vacuumed)
$100 – Rug/ Upholstery Fee (if returned needing carpet/upholstery cleaning)
$300 – Air Purification Fee (if returned needing removal of smoky or foul odors)
Fees for damages will be billed to the renter or charged to the CC used for the reservation.
Delivery Options are available